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Shopify Email and SMS Marketing, Combined At Last

Forward is the top email and SMS marketing for Shopify, with WhatsApp already inside. Send the kind of personal messages that turn casual shoppers into loyal buyers, all from one simple app.

Built exclusively for Shopify
14-day free trial ยท No credit card required ยท Cancel anytime
app.tryforward.io/dashboard
Workspace
๐Ÿ“ŠDashboard
๐Ÿ“งCampaigns
๐Ÿ’ฌSMS
๐Ÿ“ฑWhatsApp
โšกAutomations
Audience
๐Ÿ‘ฅSubscribers
๐ŸŽฏSegments
๐Ÿ“‹Templates

Good morning, Sara ๐Ÿ‘‹

Here's how your campaigns are performing today

$
REVENUE
$42,180
18% vs last week
โœ‰
OPEN RATE
47.2%
3.4% vs last week
๐Ÿ“ฆ
ORDERS
312
8% vs last week

Campaign performance

Last 30 days
Holiday Sale 2026
Email ยท Live ยท 24,108 sent
53% open
Cart Recovery SMS
SMS ยท 89% delivered
$1,840 recovered
Welcome Series
Automation ยท 1,240 active
+18% conversion

The Complete Email Tool For Growing Shopify brands

Forward isn't some generic mail app forced to work with stores. It was built specifically for Shopify sellers. Every part of it fits your shop: live product syncing, smart segments based on what people buy, and auto-messages that send the moment a cart is left behind.

Stop switching between three different apps for email, SMS, and WhatsApp. Forward is the best email marketing software for Shopify that puts everything in one place. One single dashboard. One monthly bill. One support team that actually knows how Shopify works.

Real Results

1,000+ Shopify brands. Real growth numbers.

๐Ÿ“ˆ
AVERAGE ROI
3.5x
Return for every dollar spent on campaigns.
โœ‰๏ธ
OPEN RATE
47%
Compared to the usual 21% across most stores.
๐Ÿ’ฐ
REVENUE
$8.2M
Earned for our users in 2025.
๐Ÿ›๏ธ
SHOPIFY BRANDS
1,000+
Stores sending daily campaigns.
The Problem

Done with managing five different apps?

Messy, disconnected channels cause lost sales and annoy your customers.

Mixed Messages

Different styles of email and SMS just end up confusing your buyers.

Tool Burnout

Five logins and five bills mean you never know what is actually making money.

Boring Blasts

Mass messages that aren't targeted go right to the spam folder.

Lost Sales

Most carts are left forever if you don't have smart tools to bring them back.

Shopify email marketing that
runs while you sleep

Keep your brand's voice perfect across email, SMS, and WhatsApp. Every time.

Emails that actually sell

Build and send your newsletters or product drops in minutes. This is the email and SMS marketing for Shopify that takes only a minute to get running.

Explore email โ†’

Personal Shopify SMS marketing

We respect quiet hours and time zones so your texts feel helpful, not annoying. Run flash sales or cart recovery with an SMS tool built for your store.

Explore SMS โ†’
โ€น
S
SUGAR Cosmetics
Verified business
TODAY 10:42 AM
Hey Sara! ๐Ÿ’„ The lipstick you loved is back in stock. Get 15% off today only: forwd.io/r/x4k
Free shipping on orders over $30 โœจ
2 MIN AGO
On my way! ๐Ÿ›’
98%
SMS open rate

Hands-off journeys

Set up flows that greet new fans, win back old customers, and grab lost carts across every channel without you lifting a finger.

Explore automations โ†’
Cart Recovery Flow
โ— Active
โšก
Trigger: Cart abandoned
When customer leaves cart
๐Ÿ’ฌ
Send SMS with discount
10% off code, expires 24h
$
$847 avg recovered
Per 1,000 abandoned carts
How It Works

Launch your Shopify marketing in 3 steps

No tech skills needed. No expensive agency. Just fast results.

1

Plug in your Shopify store

Install from the app store with one click. We sync your products and history in under a minute.

2

Grab a template

Pick from 50+ ready-to-go designs for welcome series, abandoned carts, and more.

3

Grow and automate

Run your campaigns from one screen and watch your sales climb in real time.

Pre-Built Automations

50+ proven templates ready to go right now

Stop guessing what works. Use the layouts built from millions of successful Shopify clicks.

๐Ÿ‘‹

Welcome series

Introduce your brand with a 3-part email flow.

+18% first purchase rate
๐Ÿ›’

Abandoned cart recovery

Bring back shoppers with perfectly timed email and text reminders.

Save up to 30% of lost sales
๐Ÿ‘€

Browse abandonment

Send a nudge to people who looked at products but didn't buy yet.

+12% return visit rate
๐Ÿ“ฆ

Post-purchase flow

Get repeat orders with thank-you notes and smart product suggestions.

+22% repeat buyer rate
๐Ÿ’Œ

Win-back campaigns

Reach out to quiet customers with a special offer they can't skip.

+15% reactivation rate
Who It's For

Marketing for every
kind of Shopify store

From small clothing shops to big food brands, Forward runs the marketing for 1,000+ stores.

๐Ÿ‘—

Fashion & apparel

Move your stock fast and launch new seasons.

๐Ÿ’„

Beauty & skincare

Get people to buy again when they run low.

โ˜•

Food & beverage

Manage your subscriptions and new flavor drops.

๐Ÿ 

Home & lifestyle

Show off new collections to your best fans.

Why Forward

The best choice for
Shopify marketing

We built this only for Shopify. We priced it for brands that want to grow. See why people are leaving Klaviyo for us.

Built only for Shopify

Every feature is made for e-commerce data.

No "per-contact" fees

Pay for what you send. No bills for having a big list.

All in one

TEmail, SMS, and WhatsApp are all under one roof.

24/7 Human Help

Talk to a real person in under two minutes. No bots.

Help that doesn't keep you waiting

We built Forward to be easy, but we are here 24/7 if you ever need us. Reach out by chat, phone, or email anytime.

Book a demo
< 2 min avg response
S
M
A
Forward Support
3 humans online now
S
Hi Sara! How can I help with your Shopify campaigns today? ๐Ÿ‘‹
Sara ยท just now
Y
Need help setting up a winback flow
You ยท just now
S
98% satisfaction ยท 24x7

Simple, clear pricing

Marketing tools priced for brands that are scaling up. Pay for what you use with no limits on how many fans you have.

Focus

$49/mo
Get started
50,000 free monthly emails
  • Email & SMS
  • Ready-made SMS templates
  • 2 core automations
  • Full 24x7 support
After 50,000 emails:800 emails per $1

Scale Plus

$199/mo
Get started
200,000 free monthly emails
  • Everything in Scale
  • Fully managed services
  • We handle designs and copy
  • Deep reporting on every campaign
After 200,000 emails:800 emails per $1

SMS and WhatsApp charges vary by country. Contact support@tryforward.io for exact charges.

Customer voices

Real Shopify merchants on why Forward became their email and SMS marketing platform of choice.

โ˜…โ˜…โ˜…โ˜…โ˜…

I highly recommend Forward Mail and SMS Messaging app for any Shopify store. The team's professionalism, responsiveness, and commitment to innovation have made it a valuable asset for my business.

B
Bombucha
Shopify Store
โ˜…โ˜…โ˜…โ˜…โ˜…

The most helpful guys I've dealt with for any app! They design and run campaigns for me until they see what works best โ€” and their app is half the price of what I was using before.

B
The Bee Chic Boutique
Shopify Store
โ˜…โ˜…โ˜…โ˜…โ˜…

Forward has been an amazing find. We hadn't used emails previously and decided to give Forward a try โ€” results so far have been beyond our expectations. 5/5 would recommend.

T
Trendifypk
Shopify Store
FAQ

Frequently asked questions

Forward is built strictly for Shopify and includes SMS and WhatsApp in one spot. We don't charge you for the size of your list, and we help you move your data over for free.

Every plan has SMS built in. You can run texts for sales or cart recovery right from the same screen you use for email.

We include WhatsApp as a standard feature, not an add-on. Also, we don't punish you for having a large email list by charging per contact.

Under 60 seconds. Just install the app, and your store data syncs on its own. You can send your first campaign today.

Our team moves your lists and flows from other apps for free. Most moves are done in less than 48 hours.

We offer a 14-day free trial. You get every feature and don't even need a credit card to start.