Features
Build your audience, engage with customers, and drive sales using
email and SMS–in one platform.
Built exclusively for Shopify stores
Forward is built with one, singular focus: eCommerce merchants on Shopify.
We’ve designed all our features to empower you–without the need for
expensive consultants.
Create on-brand emails that stand out in the inbox
Build professional, visually stunning emails in minutes–without the help of a designer. Choose from pre-built templates and customize them to reflect your brand.
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Build actionable segments to improve your targeting
Create granular customer segments by fully leveraging customer data and send personal (not just personalized) emails and SMS.
Drive revenue round the clock with automated journeys
Create journeys, define rules, and send contextual messages at scale 24x7 based on behavioral triggers.
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Go omni-channel in 3…2…1
With Forward, it’s easy to add additional channels to your customer marketing mix. Engage with your customers via SMS, Web Push, and WhatsApp(Coming Soon).
Drive revenue round the clock with automated journeys
Create journeys, define rules, and send contextual messages at scale 24x7 based on behavioral triggers.
- Pre-built automations
- Email+SMS sequence
- Conditional branching
